CloudServe Illegal Activity & Wrongful Use Policy

Last Updated: 19 May 2026

CloudServe maintains a strict zero-tolerance policy regarding illegal activity, abusive behaviour, malicious usage, and wrongful use of our infrastructure, services, networks, and systems.

This policy exists to protect CloudServe infrastructure, customers, partners, network providers, and the wider internet community.

By using CloudServe services, you agree to comply fully with this policy.

1. Zero-Tolerance Policy

CloudServe strictly prohibits the use of its services for any unlawful, abusive, harmful, fraudulent, malicious, or unethical activity.

Any customer found engaging in prohibited activity may face:

• Immediate account suspension

• Service termination

• Permanent bans

• Data removal

• Reporting to authorities

• Legal action where applicable

CloudServe reserves the right to act immediately without prior notice where security, legal, or infrastructure risks are identified.

2. Illegal Activities

The following activities are strictly prohibited on all CloudServe services and infrastructure:

• Fraud

• Identity theft

• Phishing

• Financial scams

• Malware distribution

• Ransomware activity

• Hacking attempts

• Unauthorised access

• Credential theft

• Exploit hosting

• Cyber attacks

• Distributed denial-of-service (DDoS) attacks

• Botnet activity

• Illegal file distribution

• Copyright infringement

• Terrorist content

• Child exploitation material

• Human trafficking content

• Harassment or stalking

• Illegal drug marketplaces

• Weapon trafficking

• Money laundering

• Cryptocurrency fraud

• Carding activity

• Illegal gambling operations

• Fake websites impersonating businesses or individuals

Any suspected illegal activity may be investigated and reported immediately.

3. Phishing & Fraudulent Websites

CloudServe strictly prohibits phishing or deceptive content including:

• Fake banking websites

• Login credential theft pages

• Fake payment portals

• Brand impersonation

• Fraudulent online stores

• Scam websites

• Cryptocurrency scams

• Fake investment schemes

Accounts involved in phishing or fraud will be suspended immediately and reported to relevant authorities and providers.

4. Malware & Harmful Software

Customers may not host, distribute, or operate:

• Malware

• Viruses

• Trojans

• Spyware

• Keyloggers

• Botnets

• Remote access malware

• Exploit kits

• Ransomware

• Malicious scripts

CloudServe actively monitors abuse reports and security threats.

5. Unauthorised Access & Hacking

Customers must not:

• Attempt unauthorised access

• Exploit vulnerabilities

• Perform brute-force attacks

• Conduct malicious scanning

• Interfere with systems or networks

• Access data without permission

Security testing is only permitted with explicit written authorisation.

6. Spam & Email Abuse

CloudServe prohibits:

• Spam campaigns

• Unsolicited bulk email

• Purchased mailing lists

• Email spoofing

• Blacklist-generating activity

• Mass unsolicited marketing

• Malicious attachments

Email abuse may result in immediate suspension without warning.

7. DDoS & Network Abuse

Customers may not:

• Launch DDoS attacks

• Amplify traffic attacks

• Operate attack infrastructure

• Abuse network resources

• Interfere with internet services

• Disrupt infrastructure operations

CloudServe may null-route or suspend abusive traffic immediately.

8. Illegal Content

Hosting, storing, or distributing illegal content is strictly prohibited.

This includes but is not limited to:

• Child exploitation material

• Terrorist content

• Illegal pornography

• Pirated software

• Stolen databases

• Fraud documents

• Illegal streaming services

• Counterfeit goods marketplaces

CloudServe will cooperate fully with law enforcement investigations relating to illegal content.

9. Copyright Infringement

Customers must not:

• Distribute pirated software

• Host copyrighted material without permission

• Operate illegal streaming services

• Share copyrighted media unlawfully

CloudServe may remove infringing content and suspend services following valid complaints or investigations.

10. Cryptocurrency Abuse

CloudServe services must not be used for:

• Cryptocurrency fraud

• Wallet theft

• Scam tokens

• Fraudulent exchanges

• Ponzi schemes

• Unauthorised mining on shared infrastructure

Mining operations are prohibited on shared hosting services.

11. Security Threats

CloudServe may suspend services that:

• Are compromised

• Spread malware

• Participate in attacks

• Pose security risks

• Threaten infrastructure stability

Customers are responsible for securing their applications and accounts.

12. Reporting & Cooperation

CloudServe cooperates with:

• Law enforcement agencies

• Cybersecurity organisations

• Fraud prevention networks

• Infrastructure providers

• Regulatory authorities

Illegal or harmful activity may be reported without notice where legally required or necessary to protect infrastructure and users.

13. Logging & Monitoring

CloudServe may monitor:

• Network traffic

• Server activity

• Login attempts

• Abuse reports

• Security events

• Infrastructure logs

Monitoring is conducted for security, legal compliance, abuse prevention, and operational purposes.

14. Abuse Investigations

CloudServe reserves the right to investigate:

• Complaints

• Abuse reports

• Security incidents

• Fraud alerts

• Suspicious activity

Customers may be required to provide information or cooperate with investigations.

Failure to cooperate may result in suspension or termination.

15. Immediate Suspension Rights

CloudServe may immediately suspend or terminate services without warning where:

• Illegal activity is suspected

• Infrastructure is threatened

• Abuse complaints are validated

• Security risks exist

• Network providers request action

• Law enforcement requests intervention

16. Data Preservation & Disclosure

CloudServe may preserve logs, files, or account data where necessary for:

• Legal investigations

• Security analysis

• Fraud prevention

• Law enforcement cooperation

CloudServe may disclose information where required by law or lawful requests.

17. Customer Responsibility

Customers are fully responsible for:

• All activity occurring under their account

• Securing credentials

• Monitoring hosted content

• Preventing compromise or abuse

Failure to secure accounts does not exempt customers from responsibility.

18. No Refunds for Abuse

Accounts suspended or terminated due to violations of this policy are generally not eligible for refunds.

CloudServe reserves the right to recover costs resulting from abuse, blacklisting, attacks, investigations, or provider penalties.

19. Legal Action

CloudServe reserves the right to pursue legal action where customer activity:

• Causes damages

• Creates financial loss

• Harms infrastructure reputation

• Violates laws or regulations

• Impacts third parties

20. Policy Updates

CloudServe reserves the right to modify this policy at any time.

Updated versions become effective immediately upon publication.

21. Contact Information

To report abuse, illegal activity, phishing, or security concerns, please contact CloudServe through official support or abuse reporting channels.

22. Acceptance

By using CloudServe services, you acknowledge that you have read, understood, and agreed to this Illegal Activity & Wrongful Use Policy.